FAQ

Which countries do you ship to?

We currently ship to most countries within the European Union. You can see a full list of countries at checkout or by contacting our friendly customer service team.

We ship directly from our motherhome (aka our little warehouse in Berlin, Germany) ♡

What shipping carrier do you use?

We use DHL GREEN for a more sustainable delivery option, minimizing our environmental impact.

How long will it take to receive my order in Germany?

Great news for our German besties! We process orders quickly and efficiently. You can expect to receive your Green Guardian within 1-2 business days after your order is placed. Orders can be placed Monday through Saturday.

How long will it take to receive my order outside of Germany?

Shipping times can vary depending on your location within the European Union, but generally you can expect to receive your order within [estimated timeframe] from the time your order is processed. We'll send you a shipping confirmation email with tracking information once your order ships, so you can follow its journey to your doorstep!

How much does shipping cost?

Shipping costs are calculated at checkout and depend on your order total and destination country. You'll be able to see the exact shipping cost before finalizing your purchase.

Do you offer free shipping?

We may offer free shipping promotions from time to time. You can check for any current promotions on our website or social media channels.

Where do you source your ingredients from?

We carefully source our ingredients from ethical and sustainable suppliers. We prioritize natural, organic, and eco-friendly ingredients to create effective and planet-friendly formulations.

How do you choose which ingredients to include in your products?

Beyond just proven effectiveness for your skin, we consider the ingredient's impact on the bigger picture. Scientific research guides our choices, ensuring each ingredient delivers real results. We prioritize ingredients that nourish and protect your skin, promoting a healthy, radiant glow. However, we don't stop there! We research the environmental footprint of each ingredient, opting for sustainable and ethically sourced options whenever possible. Partnering with suppliers who share our commitment to responsible practices allows us to create a product that's good for you and good for the planet.

Will your natural ingredients be effective for my skin concerns?

Natural ingredients can be incredibly powerful! While results may vary depending on your individual skin type and concerns, we use high-quality natural and naturally-derived ingredients formulated to deliver real results.

Are there any ingredients I should be aware of in your products?

We disclose all ingredients on our product labels and website. If you have any concerns about specific ingredients or allergies, please reach out to our friendly team for personalized advice.

Is Green Guardian vegan and cruelty free?

Absolutely! We believe in kindness to all living creatures, and that extends to our ingredients. Green Guardian is formulated without any animal-derived ingredients, making it a perfect choice for vegans and those seeking a cruelty-free skincare routine.

We never test on animals and are committed to developing effective skincare solutions that are gentle and ethical. We believe in healthy skin for a happy planet, and that includes respecting all living beings.

Do your products contain any harsh chemicals or fragrances?

We prioritize gentle and effective skincare, ensuring our formulas are free from harsh chemicals, artificial fragrances, and common irritants. Our products do not contain parabens, sulfates, phthalates, palm oil, or petroleum derivatives, making them suitable for all skin types, including sensitive skin. We avoid essential oils, synthetic dyes, and PEGs to provide a pure and gentle experience.

Is your packaging eco-friendly?

We take packaging seriously. Our eco-friendly packaging is made from recycled materials, and we're continually exploring ways to minimize waste and reduce our carbon footprint.

Our packaging is designed to minimize environmental impact. We use 100% PCR (Post-Consumer Recycled) aluminum tubes for Green Guardian. PCR aluminum offers a more sustainable alternative to virgin aluminum, reducing waste and our carbon footprint. The lids are crafted from highly recyclable White HDPE plastic. We take eco-friendliness a step further with our boxes:

Shipping Boxes: Made from 100% cardboard with at least 60% recycled content, reducing reliance on virgin materials. We also use eco-friendly ink for printing.

Product Boxes: Hold the FSC label, signifying the cardboard comes from responsibly managed forests. Additionally, these boxes are printed with a system that uses less raw material input and chemical usage due to collective print sheets.

+ We are always working on improving our environmental impact

What does PCR mean?

PCR stands for Post-Consumer Recycled. This means the aluminum used in our tubes comes from recycled materials like used beverage cans, not from freshly mined resources. Choosing PCR aluminum helps reduce waste and lowers our environmental impact.

Why White HDPE plastic for the lids?

While we strive to minimize plastic use, our lids are crafted from White HDPE plastic. HDPE is one of the most widely recycled plastics globally. This means you can easily toss your clean lid in with your regular recycling bin for responsible disposal. Bonus fact! White HDPE plastic is easier to recycle than black plastic. Recycling facilities use light to sort plastics, and white reflects light better, allowing for proper identification during the recycling process.

Can I recycle the packaging?

Yes! Aluminum tubes like ours are widely recyclable. Please check your local recycling guidelines for specific instructions on how to recycle them properly. Highly recyclable White HDPE plastic is used for the lids, so you can easily toss your clean lid in with your regular recycling bin for responsible disposal. Our shipping boxes are also recyclable as cardboard. Please check with your local recycling provider for specific instructions on how to recycle cardboard and FSC-labeled products in your area.

How do you ensure the sustainability of your ingredients?

We partner with ethical and sustainable suppliers who share our commitment to responsible sourcing. We look for ingredients that are certified organic, ethically wildcrafted, or come from renewable sources whenever possible.

Why is Quinta palm oil-free? 

At Quinta, we believe in beauty with a conscience. We prioritize the health of your skin and our planet by making conscious choices throughout our product development process. One of those choices is to be completely palm oil-free.

Here's why we take a stand against palm oil:

  • Environmental Impact: Palm oil production is a major contributor to deforestation, destroying rainforests and harming biodiversity hotspots. By avoiding palm oil, we're helping to combat climate change and protect the homes of countless creatures.
  • Social Impact: The dark side of palm oil production includes concerns about human rights abuses and exploitation. Choosing palm oil-free skincare allows us to support ethical sourcing practices and fair treatment of workers.
  • Animal Welfare: Deforestation caused by palm oil plantations disrupts ecosystems and threatens endangered species like orangutans, tigers, and rhinos. By going palm oil-free, we can help preserve these amazing animals and the incredible biodiversity of our planet.

Why doesn't Quinta use petroleum or its derivatives in our products?

At Quinta, we believe in harnessing the power of nature for healthy, radiant skin, while also caring for the planet. Petroleum-derived ingredients, like mineral oil and petrolatum, while effective at creating a moisture barrier, come with some drawbacks:

  • Limited Functionality: They primarily lock in existing moisture rather than promoting deeper hydration.
  • Potential for Clogging: These ingredients can be comedogenic, meaning they may clog pores and contribute to breakouts for some skin types.
  • Environmental Impact: Petroleum extraction and processing have a significant environmental footprint.

We choose natural alternatives that offer similar or even better benefits:

  • Plant-Based Oils and Butters: These provide deep hydration, nourish the skin with essential vitamins and fatty acids, and are generally non-comedogenic.
  • Humectants: Naturally-derived humectants like hyaluronic acid attract and retain moisture from the environment, leaving your skin feeling plump and dewy.
  • Sustainable Sourcing: We prioritize ingredients sourced through sustainable practices, minimizing our environmental impact.

By saying no to petroleum, we say yes to a healthier you and a healthier planet!

How does Quinta ensure sustainable production practices?

Sustainability is at the heart of everything we do at Quinta. Here's how we translate that into our production process:

  • Circularity is Key: We embrace a circular approach, minimizing waste and maximizing resource efficiency. This means we don't overproduce, and we manufacture everything ourselves. This allows us to control the entire process, from product design and sourcing to manufacturing and end-of-life options.
  • Responsible Sourcing: We source our ingredients ethically and sustainably, partnering with suppliers who share our values. We prioritize transparency and traceability in our supply chain.
  • Minimized Waste: We meticulously forecast demand and utilize efficient production methods to reduce waste at every stage. We're constantly exploring innovative solutions, like using byproducts from one process as ingredients in another.
  • Sustainable Packaging: We use recyclable and biodegradable materials whenever possible in our packaging. We're committed to finding even more sustainable solutions to minimize our environmental footprint.

What does "naturally derived" mean for your ingredients?

When we say "naturally derived," it means the ingredient comes from a natural source but may have undergone some processing to make it suitable for skincare products. We prioritize minimally processed ingredients whenever possible.

Our Mission

At Quinta, our mission is to redefine skincare with sustainability at its heart. We're dedicated to crafting conscious beauty products that nourish your skin and protect the planet—one essential product at a time.

Why you only sell one product?

At Quinta, we believe in quality over quantity. We're a dedicated team focused on crafting intentional products that are effective, sustainable, and kind to your skin. We prioritize quality control and meticulous ingredient selection for each product we develop.

Can I find Quinta products in retail stores?

Not yet, but watch this space! We're a new brand just starting to spread our wings (and healthy glow!). For now, the best way to get your hands on Quinta is here on our website ദ്ദി(˵ •̀ ᴗ - ˵ ) ✧

Is Quinta secretly run by a coven of nature fairies who whisper ancient skincare secrets to the plants?

Answer: While we can't confirm or deny the existence of skincare fairies (though we wouldn't be surprised if they were fans!), our team is made up of passionate humans obsessed with harnessing nature's power for healthy skin. ✨

Inspired by Quinta?

We love your passion for conscious beauty choices! Choosing Quinta means you're not just treating your skin, you're making a positive impact on the planet, one product at a time.

How can I become a wholesale partner for Quinta products?

We're always looking for passionate retailers to carry Quinta! If you own a store that aligns with our values of natural skincare and sustainability, we'd love to hear from you. Head over to our "Contact Us" page and let us know why you think Quinta would be a great fit for your customers.

Are you interested in collaborating with influencers?

Absolutely! We partner with influencers who share our passion for healthy skin and eco-conscious practices. If you have a strong social media presence and believe in the power of nature-based beauty, reach out to us through our "Contact Us" page.

Do you offer job opportunities or internships?

We're a growing company, and we're always on the lookout for talented individuals to join the Quinta family! Keep an eye on our careers page (or add a link if you have one) for current openings. If you don't see anything that matches your skills right now, feel free to send us your resume and a cover letter expressing your interest in future opportunities.

Which countries do you ship to?

We currently ship to most countries within the European Union. You can see a full list of countries at checkout or by contacting our friendly customer service team.

We ship directly from our motherhome (aka our little warehouse in Berlin, Germany) ♡

What shipping carrier do you use?

We use DHL GREEN for a more sustainable delivery option, minimizing our environmental impact.

How long will it take to receive my order in Germany?

Great news for our German besties! We process orders quickly and efficiently. You can expect to receive your Green Guardian within 1-2 business days after your order is placed. Orders can be placed Monday through Saturday.

How long will it take to receive my order outside of Germany?

Shipping times can vary depending on your location within the European Union, but generally you can expect to receive your order within [estimated timeframe] from the time your order is processed. We'll send you a shipping confirmation email with tracking information once your order ships, so you can follow its journey to your doorstep!

How much does shipping cost?

Shipping costs are calculated at checkout and depend on your order total and destination country. You'll be able to see the exact shipping cost before finalizing your purchase.

Do you offer free shipping?

We may offer free shipping promotions from time to time. You can check for any current promotions on our website or social media channels.

Where do you source your ingredients from?

We carefully source our ingredients from ethical and sustainable suppliers. We prioritize natural, organic, and eco-friendly ingredients to create effective and planet-friendly formulations.

How do you choose which ingredients to include in your products?

Beyond just proven effectiveness for your skin, we consider the ingredient's impact on the bigger picture. Scientific research guides our choices, ensuring each ingredient delivers real results. We prioritize ingredients that nourish and protect your skin, promoting a healthy, radiant glow. However, we don't stop there! We research the environmental footprint of each ingredient, opting for sustainable and ethically sourced options whenever possible. Partnering with suppliers who share our commitment to responsible practices allows us to create a product that's good for you and good for the planet.

Will your natural ingredients be effective for my skin concerns?

Natural ingredients can be incredibly powerful! While results may vary depending on your individual skin type and concerns, we use high-quality natural and naturally-derived ingredients formulated to deliver real results.

Are there any ingredients I should be aware of in your products?

We disclose all ingredients on our product labels and website. If you have any concerns about specific ingredients or allergies, please reach out to our friendly team for personalized advice.

Is Green Guardian vegan and cruelty free?

Absolutely! We believe in kindness to all living creatures, and that extends to our ingredients. Green Guardian is formulated without any animal-derived ingredients, making it a perfect choice for vegans and those seeking a cruelty-free skincare routine.

We never test on animals and are committed to developing effective skincare solutions that are gentle and ethical. We believe in healthy skin for a happy planet, and that includes respecting all living beings.

Do your products contain any harsh chemicals or fragrances?

We prioritize gentle and effective skincare, ensuring our formulas are free from harsh chemicals, artificial fragrances, and common irritants. Our products do not contain parabens, sulfates, phthalates, palm oil, or petroleum derivatives, making them suitable for all skin types, including sensitive skin. We avoid essential oils, synthetic dyes, and PEGs to provide a pure and gentle experience.

Is your packaging eco-friendly?

We take packaging seriously. Our eco-friendly packaging is made from recycled materials, and we're continually exploring ways to minimize waste and reduce our carbon footprint.

Our packaging is designed to minimize environmental impact. We use 100% PCR (Post-Consumer Recycled) aluminum tubes for Green Guardian. PCR aluminum offers a more sustainable alternative to virgin aluminum, reducing waste and our carbon footprint. The lids are crafted from highly recyclable White HDPE plastic. We take eco-friendliness a step further with our boxes:

Shipping Boxes: Made from 100% cardboard with at least 60% recycled content, reducing reliance on virgin materials. We also use eco-friendly ink for printing.

Product Boxes: Hold the FSC label, signifying the cardboard comes from responsibly managed forests. Additionally, these boxes are printed with a system that uses less raw material input and chemical usage due to collective print sheets.

+ We are always working on improving our environmental impact

What does PCR mean?

PCR stands for Post-Consumer Recycled. This means the aluminum used in our tubes comes from recycled materials like used beverage cans, not from freshly mined resources. Choosing PCR aluminum helps reduce waste and lowers our environmental impact.

Why White HDPE plastic for the lids?

While we strive to minimize plastic use, our lids are crafted from White HDPE plastic. HDPE is one of the most widely recycled plastics globally. This means you can easily toss your clean lid in with your regular recycling bin for responsible disposal. Bonus fact! White HDPE plastic is easier to recycle than black plastic. Recycling facilities use light to sort plastics, and white reflects light better, allowing for proper identification during the recycling process.

Can I recycle the packaging?

Yes! Aluminum tubes like ours are widely recyclable. Please check your local recycling guidelines for specific instructions on how to recycle them properly. Highly recyclable White HDPE plastic is used for the lids, so you can easily toss your clean lid in with your regular recycling bin for responsible disposal. Our shipping boxes are also recyclable as cardboard. Please check with your local recycling provider for specific instructions on how to recycle cardboard and FSC-labeled products in your area.

How do you ensure the sustainability of your ingredients?

We partner with ethical and sustainable suppliers who share our commitment to responsible sourcing. We look for ingredients that are certified organic, ethically wildcrafted, or come from renewable sources whenever possible.

Why is Quinta palm oil-free? 

At Quinta, we believe in beauty with a conscience. We prioritize the health of your skin and our planet by making conscious choices throughout our product development process. One of those choices is to be completely palm oil-free.

Here's why we take a stand against palm oil:

  • Environmental Impact: Palm oil production is a major contributor to deforestation, destroying rainforests and harming biodiversity hotspots. By avoiding palm oil, we're helping to combat climate change and protect the homes of countless creatures.
  • Social Impact: The dark side of palm oil production includes concerns about human rights abuses and exploitation. Choosing palm oil-free skincare allows us to support ethical sourcing practices and fair treatment of workers.
  • Animal Welfare: Deforestation caused by palm oil plantations disrupts ecosystems and threatens endangered species like orangutans, tigers, and rhinos. By going palm oil-free, we can help preserve these amazing animals and the incredible biodiversity of our planet.

Why doesn't Quinta use petroleum or its derivatives in our products?

At Quinta, we believe in harnessing the power of nature for healthy, radiant skin, while also caring for the planet. Petroleum-derived ingredients, like mineral oil and petrolatum, while effective at creating a moisture barrier, come with some drawbacks:

  • Limited Functionality: They primarily lock in existing moisture rather than promoting deeper hydration.
  • Potential for Clogging: These ingredients can be comedogenic, meaning they may clog pores and contribute to breakouts for some skin types.
  • Environmental Impact: Petroleum extraction and processing have a significant environmental footprint.

We choose natural alternatives that offer similar or even better benefits:

  • Plant-Based Oils and Butters: These provide deep hydration, nourish the skin with essential vitamins and fatty acids, and are generally non-comedogenic.
  • Humectants: Naturally-derived humectants like hyaluronic acid attract and retain moisture from the environment, leaving your skin feeling plump and dewy.
  • Sustainable Sourcing: We prioritize ingredients sourced through sustainable practices, minimizing our environmental impact.

By saying no to petroleum, we say yes to a healthier you and a healthier planet!

How does Quinta ensure sustainable production practices?

Sustainability is at the heart of everything we do at Quinta. Here's how we translate that into our production process:

  • Circularity is Key: We embrace a circular approach, minimizing waste and maximizing resource efficiency. This means we don't overproduce, and we manufacture everything ourselves. This allows us to control the entire process, from product design and sourcing to manufacturing and end-of-life options.
  • Responsible Sourcing: We source our ingredients ethically and sustainably, partnering with suppliers who share our values. We prioritize transparency and traceability in our supply chain.
  • Minimized Waste: We meticulously forecast demand and utilize efficient production methods to reduce waste at every stage. We're constantly exploring innovative solutions, like using byproducts from one process as ingredients in another.
  • Sustainable Packaging: We use recyclable and biodegradable materials whenever possible in our packaging. We're committed to finding even more sustainable solutions to minimize our environmental footprint.

What does "naturally derived" mean for your ingredients?

When we say "naturally derived," it means the ingredient comes from a natural source but may have undergone some processing to make it suitable for skincare products. We prioritize minimally processed ingredients whenever possible.

Our Mission

At Quinta, our mission is to redefine skincare with sustainability at its heart. We're dedicated to crafting conscious beauty products that nourish your skin and protect the planet—one essential product at a time.

Why you only sell one product?

At Quinta, we believe in quality over quantity. We're a dedicated team focused on crafting intentional products that are effective, sustainable, and kind to your skin. We prioritize quality control and meticulous ingredient selection for each product we develop.

Can I find Quinta products in retail stores?

Not yet, but watch this space! We're a new brand just starting to spread our wings (and healthy glow!). For now, the best way to get your hands on Quinta is here on our website ദ്ദി(˵ •̀ ᴗ - ˵ ) ✧

Is Quinta secretly run by a coven of nature fairies who whisper ancient skincare secrets to the plants?

Answer: While we can't confirm or deny the existence of skincare fairies (though we wouldn't be surprised if they were fans!), our team is made up of passionate humans obsessed with harnessing nature's power for healthy skin. ✨

Inspired by Quinta?

We love your passion for conscious beauty choices! Choosing Quinta means you're not just treating your skin, you're making a positive impact on the planet, one product at a time.

How can I become a wholesale partner for Quinta products?

We're always looking for passionate retailers to carry Quinta! If you own a store that aligns with our values of natural skincare and sustainability, we'd love to hear from you. Head over to our "Contact Us" page and let us know why you think Quinta would be a great fit for your customers.

Are you interested in collaborating with influencers?

Absolutely! We partner with influencers who share our passion for healthy skin and eco-conscious practices. If you have a strong social media presence and believe in the power of nature-based beauty, reach out to us through our "Contact Us" page.

Do you offer job opportunities or internships?

We're a growing company, and we're always on the lookout for talented individuals to join the Quinta family! Keep an eye on our careers page (or add a link if you have one) for current openings. If you don't see anything that matches your skills right now, feel free to send us your resume and a cover letter expressing your interest in future opportunities.

curious to learn more?

We're happy to answer any questions you might have about our products or sustainability practices. Feel free to contact us and we'll get back to you ASAP.

.𖥔 ݁ PETROLEUM FREE
.𖥔 ݁ PALM OIL FREE
.𖥔 ݁ CRUELTY FREE
.𖥔 ݁ MICROPLASTICS FREE
.𖥔 ݁ PEGs FREE
.𖥔 ݁ SILICONE FREE
.𖥔 ݁ NANOPARTICLES FREE
.𖥔 ݁ SYNTHETIC FRAGANCES & DYES FREE